Privacy Policy

At ACE Friends Park Resort (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.acefriendspark.com or contact us for bookings.

By using our website or providing your details, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you fill out our booking or contact forms:

• Full name
• Contact number
• Email address
• Number of guests and preferred dates
• Any special requests or comments provided voluntarily

We do not collect or store any financial details such as credit/debit card information, as our website does not process online payments.

2. How We Use Your Information

We use the information you provide to:

• Process and respond to your booking inquiries
• Communicate booking confirmations or changes
• Provide customer support and respond to your questions
• Improve our services and guest experience

Your information will be used solely for resort-related communication and will not be shared for marketing or advertising purposes without your consent.

3. Information Sharing and Disclosure

We value your trust and ensure your data remains secure. We do not sell, rent, or trade your personal information to third parties.

However, we may share details:

• With our internal reservation or management team to confirm bookings.
• When required by law or government authorities for verification or compliance purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to maintain the highest security standards, no method of data transmission over the internet is completely secure. Hence, we cannot guarantee absolute protection.

5. Cookies

Our website may use cookies to enhance user experience, such as remembering preferences or improving website functionality. You can choose to disable cookies in your browser settings if you prefer not to allow them.

6. Third-Party Links

Our website may contain links to external sites (e.g., Google Maps or social media). We are not responsible for the privacy practices or content of these third-party websites.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Ask for corrections if any of your details are inaccurate.
• Request deletion of your information, subject to legal or operational limitations.

To exercise these rights, please contact us using the details below.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact: